Emma
AI Receptionist
Emma answers incoming calls on the lines you route to her, learns why the caller is reaching out, answers routine questions from your approved knowledge base, and books or routes the caller so fewer people wait on hold or land in voicemail.
Online checkout for Emma is coming soon. Book a call and we'll get you set up. Pricing is scoped during your consultation.
The role
What Emma does
- Answers incoming calls on the lines and hours you configure, including after hours
- Qualifies callers with your intake questions
- Handles routine questions about services, hours, and service area
- Routes urgent or complex calls to the right person
- Schedules appointments directly on your calendar
How they work
How Emma works
Greets and listens
Answers with your business name and learns what the caller needs.
Qualifies
Asks your intake questions and captures contact and job details.
Resolves or routes
Answers routine questions, or transfers and messages the right teammate.
Books and logs
Schedules the appointment and records a call summary for your team.
Annual opportunity
Illustrative business scenario
These figures are hypothetical, not guaranteed, and based on sample assumptions.
- Potential Additional Revenue
- $30,000
- Productivity Value
- $20,000
- Total Annual Opportunity
- $50,000
How the scenario is calculated
- Potential Additional Revenue: 15 additional customers per year × $2,000 each = $30,000.
- Productivity Value: 10 hours per week × 50 weeks = 500 hours, × $40 per hour = $20,000 (about 500 hours freed per year).
- Total Annual Opportunity: the two added together, $50,000.
Important
- Potential additional revenue is revenue, not profit.
- Productivity value is the value of staff time freed for other work, not guaranteed cash savings.
- Benefits can overlap across employees, so totals for several employees should not simply be added together.
- Estimates exclude implementation, subscription, and other operating costs.
Voice demo
Coming soonTalk to Emma
A short browser-based voice conversation with Emma answering for a fictional demo business. It will use a dedicated demo account with sample data only.
The Emma demo isn't live yet. We only switch it on after it runs on a dedicated demo account with sample data and the safety checks are complete.
Roofing specialization
Roofing front desk
Configured for roofing call types such as active leaks, storm damage, repair requests, and replacement estimates.
- Separates urgent leak calls from routine estimate requests
- Captures property address, roof type, and damage details
- Answers questions about service area, inspections, and next steps
- Books roofing inspections on your estimator calendar
Example situations
Illustrative- "A homeowner calls after a storm to report a leak above the kitchen."
- "A caller wants to know whether you inspect commercial flat roofs."
Ready to put Emma to work?
Book a call and we will scope how Emma fits your phone lines, call volume, and booking rules.
Online checkout for Emma is coming soon. Book a call and we'll get you set up. Pricing is scoped during your consultation.