Liken Labs
Portrait of Johnny, Appointment Coordinator
Appointment CoordinatorScheduling

Johnny

Appointment Coordinator

Johnny confirms upcoming appointments, sends reminders, helps customers reschedule when plans change, and keeps your team informed so fewer appointments turn into no-shows.

SMSEmailPhoneCalendar
Book a Call

Online checkout for Johnny is coming soon. Book a call and we'll get you set up. Pricing is scoped during your consultation.

The role

What Johnny does

  • Confirms new appointments with customers
  • Sends timed reminders before each appointment
  • Helps customers reschedule instead of cancelling
  • Notifies your team of changes and cancellations
  • Works to reduce no-shows across your calendar

How they work

How Johnny works

  1. Confirms

    Sends a confirmation with date, time, and what to expect.

  2. Reminds

    Follows up on your schedule ahead of the appointment.

  3. Reschedules

    Offers new times when a customer cannot make it.

  4. Updates your team

    Keeps your calendar and crew informed of any change.

Annual opportunity

Illustrative business scenario

These figures are hypothetical, not guaranteed, and based on sample assumptions.

Potential Additional Revenue
$25,000
Productivity Value
$15,000
Total Annual Opportunity
$40,000

How the scenario is calculated

  • Potential Additional Revenue: 25 additional completed bookings per year × $1,000 each = $25,000.
  • Productivity Value: 7.5 hours per week × 50 weeks = 375 hours, × $40 per hour = $15,000 (about 375 hours freed per year).
  • Total Annual Opportunity: the two added together, $40,000.

Important

  • Potential additional revenue is revenue, not profit.
  • Productivity value is the value of staff time freed for other work, not guaranteed cash savings.
  • Benefits can overlap across employees, so totals for several employees should not simply be added together.
  • Estimates exclude implementation, subscription, and other operating costs.
Get My Personalized Impact Estimate

Scheduling demo

Coming soon

Booking and reminder demo

A demo of Johnny booking, confirming and rescheduling an appointment on a sample calendar.

The Johnny demo isn't live yet. We only switch it on after it runs on a dedicated demo account with sample data and the safety checks are complete.

Roofing specialization

Roofing inspection coordinator

Configured around roofing inspection logistics, including property access, weather, and estimator routes.

  • Confirms inspection time and property access details
  • Reminds homeowners ahead of the estimator visit
  • Reschedules inspections affected by weather or conflicts
  • Keeps estimators updated on calendar changes

Example situations

Illustrative
  • "A homeowner needs to move an inspection because of a work conflict."
  • "Rain is forecast and the crew needs to reschedule a roof walk."

Ready to put Johnny to work?

Book a call and we will scope how Johnny fits your calendar, appointment types, and reminders.

Book a Call

Online checkout for Johnny is coming soon. Book a call and we'll get you set up. Pricing is scoped during your consultation.